Policy

What happens when you delete your account

Understand deletion timing, what is removed immediately, and which support records may remain for safety reasons.

App-first product Public documentation Young Muslim audience
Trust route

Check the basics, then choose the next useful step.

Public pages should not make younger users or families hunt for who operates the product, how support works, or where to verify the company record.

Registered operator SUNSHING NETWORK PTE. LTD. · UEN 202413884M
Company status LIVE COMPANY · Singapore
Support path Contact, report-abuse, privacy and account-deletion routes stay public before app access.
Guide Updated for web visitors Readable on mobile and desktop

Account deletion should be understandable before you confirm it. Your profile, match visibility, and active surfaces should stop quickly, while some records may be retained for compliance, payments, or abuse prevention.

If you are deleting because something feels broken or unsafe, tell support before the deletion finishes. That gives the team a chance to preserve the right evidence and resolve anything still open.